Posts

Showing posts with the label dashboard

Customer Churn in Telecommunication

Image
In this chart, we observe the top 5 churn reasons. Among them, the most prevalent reason, occurring 313 times, is related to competitor devices outperforming ours. This suggests that our current offers may not be as compelling as those offered by competitors. Additionally, it highlights a need for proactive customer query resolution to enhance overall satisfaction. We've enhanced our analysis by introducing location-baseds Segmentation to identify churn patterns. Upon closer examination, San Diego emerges as the location with the highest churn rate, accounting for 185 customers (64% of total churn). Following closely is Los Angeles, where 78 customers (26%) have shown comparatively higher churn rates than other locations. Delving further into our customer base, we've categorized churn based on contract durations. Our data reveals that month-to-month contract customers constitute the highest churn rate, representing 45.84% of total churn. In contrast, one-year contract customers

What is trace precedents and dependents in Excel?

Image
 What is trace #precedents and #dependents in Excel?. Trace Precedents and Trace Dependents are related features in Excel. With your cursor in a cell that contains a formula, Trace Precedents draws arrows from that cell to each cell referenced in the formula. Trace Dependents is exactly the opposite. It will draw arrows from every cell containing a formula that references your current location. This visualization help you to avoid using the function key which we used to use in our daily routine work which is F2 hot key .  In Excel 2007 or later, you will find both buttons on the Formulas ribbon, along with a Remove Arrows button that you can use to clear the arrows from your screen when you are done. For versions older than 2007, go to the Tools menu and choose Formula Auditing where you can select either one from a submenu. In addition to pointing you to related cells, the arrows also let you jump to those cells. Double click on any blue arrow and your cursor will move to the related